How do you deactivate roaming? All Digicel prepaid accounts are set up for roaming. Be sure to top up your account so you can use your phone. After activating your roaming plan, you can dial *140# or visit the My Digicel App to view the date of expiry of your plan. Contact Customer Care, or visit a dealer store, if you're a Postpaid customer, to have the roaming service deactivated on your account. For more information, click here.